Helpful answers.
A clear next step.

Yes. Send your address and job details, or call or text Caleb to discuss a free estimate. Photos can help; some properties need an on-site look before pricing is confirmed.

Caleb reviews your request and contacts you to discuss the next step. You can review your written scope and price through your private customer link. A request alone does not book or charge you for work.

Our standard hours are 8 AM–5 PM. We may work later to finish a job or catch up on the schedule. Call, text or send the estimate form. If Caleb cannot answer, leave your name, property location and the work you need.

Wet ground and severe weather can affect safe access and mowing conditions. Confirm any timing changes with Caleb before your visit; avoid assuming work will proceed on wet ground.

We accept cash and secure online payments through Stripe. Landscape projects require a 50% upfront deposit, credited toward the project total. The remaining balance is due the same day the work is completed. Lawn maintenance and other services are payable the same day each service is completed.

Projects and one-time services require at least 24 hours’ notice before the scheduled start time to cancel or reschedule. During the active lawn season, recurring lawn maintenance requires at least seven calendar days’ notice before the affected visit to cancel, pause, skip or change scheduled service. This seven-day rule takes priority over the 24-hour rule for seasonal recurring lawn maintenance. Text or email Caleb with your name, property address and the affected date, or call and follow up in writing. See our service terms for details.

Discuss access with Caleb before the visit. Gates, pets, parking and any areas to avoid should be agreed in advance. Ask whether your particular project needs you present.

Clear toys, hoses and pet waste from the work area, secure pets and provide agreed gate access. Point out irrigation heads, hidden obstacles and any areas that should remain untouched.

Yes. Southern Cutz Lawn & Landscaping LLC is fully insured. Contact Caleb if you need insurance documentation for your project.

Call or text Caleb with details and photos so you can discuss the concern and the next step.

Fall cleanup jobs must be booked and completed November 1–30, 2026 to receive 15% off. Cannot be combined with other discounts. Scheduling is subject to availability. Your written quote will show the scope, discount and total.